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COVID-19 (Coronavirus) Update
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With COVID-19 top of mind, stay up to date with the latest here.
Stay up to date with the latest here
Your well-being is what matters most. With COVID-19 top of mind, we want to make sure access to your credit card account is easy, convenient and available to you all the time, from anywhere.
We appreciate your patience as we experience a high volume of calls and encourage you to review the below information that may address some of your questions. You can also manage your account online or through the mobile app.
Every day we learn more and new information becomes available about COVID-19 and its potential impacts. We will continue to share updates here as we learn more.
If you’re enrolled in MBNA® Credit Card Payment Protection Plan, you may be covered in the event of involuntary unemployment or job loss due to layoff or dismissal without cause. Please refer to your certificate of insurance for terms and conditions. To file a claim, please visit the Assurant website.
We routinely monitor accounts for unusual activity and may notify you via Fraud Alerts to verify current account activity. Simply follow the instructions provided in the alert and respond promptly to minimize any potential interruption to your account.
To receive Fraud Alerts simply ensure your home and mobile phone numbers are up to date in MBNA Online Banking. Steps:
- Select My Profile
- Select Update my personal information
As a reminder, MBNA will never ask you to reply to a Fraud Alert text message with any personal information or click on any links in your reply.